VeriReport — Documentation

Verified monthly service-review reports for Jira & Jira Service Management · Runs on Atlassian

What it does

VeriReport turns a month of Jira / Jira Service Management activity into a polished, branded report you can send straight to a client. The figures are computed deterministically in code — never guessed — and an AI writes the narrative only around those verified numbers, in your client's language. You export it as a one-click branded PDF.

Getting started

  1. Install VeriReport from the Atlassian Marketplace onto your Jira / Jira Service Management site.
  2. Open any Jira or JSM project.
  3. In the project's left sidebar, open the VeriReport page.

The page automatically computes the previous full month's verified metrics for that project.

Generating a report

  1. Use the ‹ › controls to pick the month you want.
  2. Set your branding and narrative options — before generating, as they shape the AI text:
    • Client name, brand name, accent colour, and an optional logo (PNG/JPG).
    • Tone (concise / warm / formal) and language (EN, FR, DE, ES, IT, PT).
    These are saved per project, so you don't re-enter them each month.
  3. Click Generate narrative report. The AI writes the prose around the verified numbers (usually 10–30 seconds).
  4. Click Export PDF to download the branded report.

What's measured (all verified in code)

Every number is computed from your project's issues; the AI is forbidden from inventing figures. A provenance line on each report states how many tickets it was computed from.

Jira Service Management extras: SLA attainment, CSAT and customer request type exist only on JSM service-desk projects — not on plain Jira Software projects. On a non-JSM project the app simply omits them (the other metrics still work).

Languages

Reports render natively in English, French, German, Spanish, Italian and Portuguese — both the narrative and the report labels.

Privacy & data

VeriReport runs entirely on Atlassian, with no external data egress and EU data residency. See the privacy policy for details.

Support

Questions or issues? Contact contact@reglyze.com.